![]() Have pen and paper handy so that you can take notes.You'll be provided with a phone number to call as well as with a separate, numeric code that you should enter into the system when calling. Visit the Help page and click on the "Call Us" button. Before calling, log into your Netflix account.If you are calling about a technical issue, be sure you can access your device while on the call so that you and the representative can troubleshoot the issue together. ![]() Have everything in front of you that you might need during your call, including your username, any correspondence from Netflix about your situation, your credit or debit card if you are having payment issues, or financial statements that document billing errors.Here are some tips for ensuring a productive call to Netflix that gets your questions answered and issues resolved: Starting, changing, or ending subscriptionsīest Practices for Calling Netflix Customer Service.Technical support with using the website as well as streaming video.People call Netflix customer support for a range of reasons, including: Why Do People Call Netflix Customer Support? With a customer base of over 148 million, it isn't surprising that Netflix customer service gets a lot of calls every day. Netflix is a major video streaming and DVD rental service that operates in the United States and around the world.
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